App & Booking Privacy Policy
Last updated 28 July 2026
This policy explains how NZ Barbershop ("we", "us") handles your information in the NZ Barbershop app and in our online booking system at app.nzbarber.com. The app and the booking site share one account and one database, so this single policy covers both.
Our marketing website, nzbarber.com, collects nothing about you and has its own shorter privacy policy.
Who this is for
There are two kinds of account: clients, who book haircuts and services, and barbers and staff, who manage availability and appointments. Some of what we collect depends on which one you are — this policy notes where it differs.
Information you give us
- Account details — your name, phone number, email address and the password you set when you sign up.
- Profile photo — optional. If you add one, you choose it from your camera or photo library.
- Bookings — the appointments you make: the service, the barber you chose, the date and time, any notes, and your appointment history.
- Reviews — any rating or review you leave for a barber.
- Barber / staff details — if you are a barber: the services you offer, your availability, blocked-off times, and the shop that approved you.
Information collected automatically
- Push notification token — if you allow notifications, your device gives us a token so we can send you appointment reminders and updates. You can turn this off in your device settings at any time.
- Basic technical data — standard information your device and our hosting provider record so the app works and stays secure (for example, sign-in events and app version).
Device permissions the app asks for
The app only asks for a permission when you use the feature that needs it, and each one is optional:
- Camera and Photo Library — only to take or choose a profile photo.
- Calendar — only to add an appointment you booked to your own calendar, if you ask it to.
- Notifications — to send appointment reminders and confirmations.
Declining any of these still lets you use the rest of the app.
How we use your information
- To create and manage your account and let you sign in.
- To take, confirm, change and remind you about appointments.
- To send you booking confirmations and reminders by text message (SMS) and push notification.
- To show barbers their upcoming appointments and let them manage availability.
- To display reviews you choose to leave.
- To provide support, keep the service secure, and prevent abuse.
We do not sell your personal information, and we do not use it for third-party advertising.
Text messages (SMS)
When you book, we may send appointment-related text messages to the phone number on your account. Message and data rates may apply. You can stop these texts by replying STOP, or by contacting us — note that turning off reminders does not cancel any booking.
Who we share it with
We share information only with the service providers that run the app for us, and only so they can perform their job:
- Supabase — hosts our database, sign-in and stored files (including profile photos).
- Twilio — delivers the appointment text messages.
- Apple and Expo — deliver push notifications to your device.
- Apple App Store / Google Play — distribute the app and handle any in-store activity under their own privacy policies.
We may also share information if the law requires it, or to protect the safety and rights of our customers, staff and business.
How long we keep it
We keep your account and booking information for as long as your account is active so we can provide the service and keep a record of appointments. When you delete your account, your profile and booking history are removed as described below. We may keep limited records where the law requires it.
Your choices and rights
- See or correct your details — edit your profile in the app, or contact us.
- Delete your account and data — see Account & Data Deletion.
- Turn off notifications — in your device settings.
- Stop text messages — reply STOP.
Depending on where you live, you may have additional rights over your information. Contact us and we will help.
Children
The app is for booking barbershop services and is not directed to children under 13, and we do not knowingly collect information from them. A parent booking for a child does so from their own account.
Security
Sign-in is protected by a password and handled by our authentication provider. No system is perfectly secure, but we take reasonable steps to protect your information and limit who can see it.
Changes to this policy
If we change how the app handles your information, we will update this page and change the date above before the change takes effect.
Contact us
Questions about this policy or your information:
- NZ Barbershop, 2680 E Valencia Rd #168, Tucson, AZ 85756
- (520) 294-0505
- info@nzbarber.com